Privacy Policy for Text Messaging (SMS) Communications

Effective Date: 1/1/2022

We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you opt in to receive SMS/text messages from us.

1. Accessibility of this Policy

This Privacy Policy is publicly available and easily accessible on our website at https://www.stellarptot.com/stellar-patient-portal. If we communicate through social media, a link to this Privacy Policy and/or our Terms & Conditions will be pinned or clearly visible on our profile.

2. Information We Collect

When you opt in to receive SMS communications from us, we may collect:

• Your name

• Your mobile phone number

• Your preferences for text message content (e.g., appointment reminders, promotions)

3. How We Use Your Information

Your information will be used solely for purposes related to our services, including:

• Appointment confirmations, reminders, or schedule changes

• Occasional promotional or service updates

• Customer support communications

4. Privacy and Data Protection

No mobile information will be shared nor sold with third parties/affiliates for marketing/promotional purposes, we do not share any client data with third parties. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent.

5. Opt-In & Opt-Out

By providing your mobile number and opting in, you consent to receive SMS/text messages from Stellar Physical & Occupational Therapy & Acupuncture, PLLC..

• Message and data rates may apply.

• You may opt out at any time by replying STOP.

• To get help or more information, reply HELP or contact us.

6. Updates to This Policy

This Privacy Policy may be updated periodically. Any updates will be posted on our website with a revised effective date. Continued use of our SMS services after such changes constitutes your acceptance of the updated policy.

7. Contact Us

If you have questions about this policy or how we handle your information, please contact us below.