FREQUENTLY ASKED QUESTIONS

DO I NEED A PRESCRIPTION?

Since 2006, individuals may have Direct Access to Physical Therapy to be evaluated and treated by a licensed Physical Therapist without first seeing a physician for a prescription.   New York State law (Education Law &6731[c]) states “such treatment may be rendered by a licensed physical therapist for ten visits or thirty days, whichever shall occur first, without a referral from a physician, dentist, podiatrist or nurse practitioner…”   Please note that Direct Access does not apply for Medicare patients who must have a doctor’s prescription.

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DOES MY INSURANCE COVER PHYSICAL THERAPY OR OCCUPATIONAL THERAPY?

Insurance covers most physical therapy, but each plan is unique and some require prior approval.  Consult your insurance company to be sure.

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WHAT DO I NEED TO MAKE AN APPOINTMENT?

Call (718)699-5070 (Queens), (516) 822-2118 (Plainview) and we’ll make it very easy for you.  Please have your insurance card handy when you call.

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WHAT IS AQUATIC THERAPY?

Aquatic Therapy is a branch of physical therapy that utilizes the buoyancy and resistance of water to promote healing.

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HOW LONG DOES EACH SESSION LAST?

Generally, your initial evaluation will last over one hour where the therapist will explain your condition, provide treatment and give home instructions. Subsequent visits may last from 45 min to 1 hr and 30 min depending on the person’s injury and level of activity.

 

Aquatic sessions are generally 30 - 45 min.

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HOW FREQUENTLY DO I COME?

Most prescriptions are 2-3 times weekly, but this may vary upon your condition.

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I’VE HEARD THE TREATMENT IS PAINFUL. IS THIS TRUE?

Contrary to popular belief, most of physical therapy feels good. The reputation comes from physical therapist trying to push the body to its limits in order to get 100% recovery. Rest assured that the physical therapist will work well within your tolerance.

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WHAT INSURANCE DO YOU TAKE?

We accepts most major insurances.  We also accept other insurances as an out-of-network provider.  Insurance networks and contracts change frequently, so please call us to verify if we participate with your insurance plan.  See our insurance page for more information.

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DO YOU TAKE WORKMAN’S COMPENSATION AND NO-FAULT?

Yes, we do.

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IS THERE A CO-PAY?

Most insurances have a specialist copay or coinsurance for each physical therapy visit. Each policy is different, so you must check with your insurance representative. If you have financial difficulties, our management team will work with you. 

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IS THERE A LIMIT TO THE NUMBER OF VISITS I AM ALLOWED?

Most insurance plans allow a certain amount of visits per year or per diagnosis.

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WHAT ACTIVITIES DO I PERFORM?

Depending upon your condition, one usually takes part in some type of therapeutic exercise. At Stellar Therapy, we are firm believers that conditioning and exercise play vital roles in recovery. Physical therapy is unique in the fact that treatment is not all passive; patients take an active role in their recovery.

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WHAT SHOULD I WEAR?

Most people come in sweats or gym apparel. Wear something comfortable to exercise in and which will allow access to the area to be treated. For example please wear shorts if there is a knee condition or a tank top if there is shoulder trouble.

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